The Decline Recovery Platform to Accelerate your Growth
Over $500B is lost every year due to failed payments
eCommerce drives over $4.5 trillion in annual sales, but 10-30% of online transactions end in checkout failure or payment decline. Worse, failed purchase attempts lead to over 70% of shoppers abandoning the cart altogether.
Instead of sending customers back to checkout after a decline, we assess and save in real-time to allow the sale to go through, transforming a payment decline into a successful purchase.
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Existing solutions are complex and limited in scope
The complexity of rules across merchants, issuers, and and payment providers means there are billions of possible combinations to unlock a payment transaction.
Best in class merchants will use a mix of strategies to improve their acceptance rate, but they are inherently limited by factors beyond their control.
With FlexFactor, we've unlocked new methods for the last mile so merchants maximize the conversion rate at checkout and keep customers engaged in a positive manner.
FlexFactor covers all decline reasons
Our deep history in machine learning and advanced credit modeling allows the platform to incorporate a wider set of information to make effective real time decisions across all decline reasons.
Brands love FlexFactor because:
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We rescue all types of eCommerce transactions,
not only recurring transactions
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We offer the only solution to solve for Insufficient Funds & Generic Declines, in addition to all other decline reasons
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We're passionate about positive customer outcomes
At FlexFactor we believe the majority of declines can be solved in a easy, frictionless, and fast customer experience.
Effective Decline Recovery allows your brand to engage with 5% more customers every day.
Our mission is to help brands everywhere turn payment declines into increased revenues.